Operations expertise to unlock your team's potential

Quickly and seamlessly scale your team with agile, highly customizable solutions that power your growth.

Which solutions are you looking for?

CRM Management
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Customer Support
HR Admin
Process Automation
Finance & Accounting
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Our Mission

For businesses with talent gaps and a need for scale

NorthOak is a leading Operations Outsourcing partner, specializing in high-growth technology companies with 1-200 team members. Our customer-first philosophy and ownership mentality are central to our approach, and drives how we deliver solutions across marketing, support, sales, hr, and finance.

We are tired of agencies who promise the world but fail to deliver after the contracts are signed. Instead, we are radically candid about what we can and cannot do, and we focus on continually “earning the right” to advise our clients. We only win if you win, so you can rest assured that your ROI will be positive.

our services

Unblocking bottlenecks so you can focus on growth

Never let operations be the reason you stop growing. Whether you're facing a spike in demand, an unexpected departure, or your team just has too much on their plates, you can rely on NorthOak to unblock your operational bottlenecks.

Trust in our expertise in a wide range of services so you can focus on growing your business to the next level.

CRM Management
Keep your customer information up-to-date and manage ongoing sales/marketing workflows.
Customer Support
Provide excellent service over email, chat, and phone at every step in the customer journey.
HR Admin
Streamline your HR workflows with expert payroll, recruitment, and IT services.
Virtual Assistant
Supercharge your daily to-dos, scheduling, inbox review, follow ups, and much more.
Finance & Accounting
Feel confident in your financial operations with expert bookkeeping and accounting services.
Back Office Admin
Have other manual workflows and processes unique to your business? We’ll do it for you!
Client Testimonials

Donnie Yee

Head of Operations, Prequel

"Everything NorthOak has put together for us is thoughtful, practical, and clear - it really comes through in all the high quality touch points I've had with the team, and many others have expressed the same."
How it works

Step-by-step towards operational excellence

Free consultation

Start your journey to success with a complimentary call to dive into your current situation and possible solutions. Want to fill capacity gaps, build reliable support teams, or implement a new CRM? Tell us what's blocking you from growing faster.

Build a bespoke package

Tailor your package to fit your unique needs. Choose from various services and let us create a customized solution that aligns perfectly with your objectives and budget.

Get the job done!

We only succeed when you succeed so our dedicated team will work closely with your organization to implement strategies, optimize processes, and ensure your business thrives. Call us 24/7 for any support/advice you need.

Our Partners

Work with the best

We partner with the best in the industry, integrating with everything you’re already using.